In the Human Capital Management (HCM) landscape, where innovation often meets intense competition, staying ahead requires more than just great technology. It requires a well-trained, agile workforce.

For Darwinbox, a leading next-generation HCM platform, the stakes were high. As they rapidly expanded across 130+ countries, maintaining an effective learning experience for their growing community of employees, partners, and clients became a challenge. With customers spanning diverse industries and geographies, ensuring that everyone received consistent, high-quality training was non-negotiable.

This challenge was magnified by their goal to scale while maintaining the personalized touch that set them apart. Their solution? A strategic partnership with Enthral that transformed their learning ecosystem!

As Darwinbox grew, so did its learning needs. Initially focused on employee training, the company soon found that partners and client admins also required learning support.

This created three main issues:

1. Scalability

The growing and varied learner base required a robust platform that could deliver consistent and effective training across different groups. Darwinbox needed a learning management system (LMS) that could scale without compromising on quality.

2. Self-Paced Learning

With a geographically dispersed learner base, offering self-paced learning became essential. A solution that allowed learners to access training on their own schedules was critical, particularly to support users across multiple time zones.

3. Learner Experience

Ensuring an intuitive and engaging learning experience for a diverse group of learners was another major challenge. The platform needed to be user-friendly to maintain high engagement levels and ensure that learners, regardless of their technical proficiency, could easily navigate and complete their courses.

To address these challenges, Darwinbox turned to Enthral LMS after a rigorous evaluation process. Enthral’s features aligned perfectly with Darwinbox’s needs, providing a scalable, intuitive, and secure learning environment.

Here’s how:

Table of Contents (TOC) Approach: Enthral’s TOC or Chapter/Menu-based approach provided a structured way for learners to access and navigate through learning modules. This organized method ensured a smooth and efficient learning experience by enabling learners to find and complete the necessary modules with ease.

User Interface: Enthral’s clean and intuitive user interface was another key factor in its selection. The platform was designed to be user-friendly, allowing learners from diverse backgrounds—whether employees, partners, or clients—to engage with the content seamlessly. This inclusivity played a significant role in maintaining high levels of engagement.

InfoSec Clearance: Given the need to cater to both internal and external learners, data security was paramount. Enthral’s strong information security measures provided Darwinbox with the confidence to extend learning opportunities beyond the organization, knowing that their data was secure.

Key Integrations: Enthral’s seamless integration with Darwinbox’s HRMS ensured that learner information was always up-to-date. This integration reduced manual intervention and errors, allowing for smooth transitions and accurate tracking of learning paths and records.

Enthral also integrated well with the badging and certification platform Accredible enabled Darwinbox to offer verifiable, one-click certificates to learners, which could be shared on social media. This motivated learners and enhanced their engagement with the training content.

Another integration was with Darwinbox’s mail server, automating communication processes within the LMS, such as password reset requests, ensuring a seamless experience for learners.

Personalized Learning Paths: Enthral’s Learning Path feature allowed Darwinbox to create learning journeys tailored to different learner cohorts. This customization ensured that each group, from new hires to seasoned employees and external partners, received relevant and impactful training.

Streamlined Operational Processes: Enthral enabled a swift implementation process, taking just four weeks from project initiation to go-live. The team’s meticulous planning and support ensured a smooth transition, allowing Darwinbox to start seeing benefits immediately.

Plus, within a month of leveraging Enthral, Darwinbox achieved its goal of running smooth onboarding for new hires, with employees engaging in self-paced learning and certification processes that helped them quickly adapt to their roles.

The collaboration between Darwinbox and Enthral resulted in significant improvements in their learning and development processes. In just two years, Enthral built close to 40 enhancements to ensure that Darwinbox’s critical workflows and administrative tasks were seamless, leading to several key outcomes:

1. Enhanced Certification Rates:

The integration between Enthral LMS and Accredible led to a 60% increase in the certification rate. Learners were motivated to earn and display their credentials through social sharing, which significantly boosted engagement.

2. Improved Reporting and Analytics:

Enthral’s enhancements in reporting capabilities reduced the time Darwinbox spent on weekly reports from 8 hours to just 3 hours. This efficiency enabled Darwinbox to manage the learning needs of around 4,000 active learners while tracking their progress effectively.

3. Spike in Number of Learners:

Enthral played a crucial role in expanding Darwinbox’s learner base. Over two years, the active learner count on the platform increased by more than threefold, reflecting Enthral’s ability to scale with Darwinbox’s growing needs.

4. Increased Learning Uptake:

Enthral’s platform helped Darwinbox issue over 7,000 certificates, marking a 5X increase in certifications. This surge indicated the platform’s effectiveness and the increased motivation among learners to complete their training.

5. Growth in Client & Partner Testimonials:

The user experience on Enthral LMS received positive feedback from the Darwinbox community. Almost 100 learner testimonials praised the platform’s intuitive design and effective self-paced learning capabilities.

Darwinbox’s partnership with Enthral has been instrumental in transforming their L&D initiatives. The ability to scale, coupled with a user-friendly interface and robust integrations, has enabled Darwinbox to triple its active learner base in just two years.

As Darwinbox continues to grow, Enthral remains a strategic partner, committed to supporting their success and expanding their reach within the organization and beyond.