In the fast-paced world of internet service provision, the backbone of success lies in the expertise and readiness of your workforce. From troubleshooting customer issues to driving sales growth, the right product and process knowledge can make all the difference.

For Spectra, a trailblazer in India’s internet service industry that has been revolutionizing businesses with its innovative Network as a Service (NaaS) and video analytics solutions, strengthening its clients’ business networks and solving their real-world problems was a key need. They wanted their 500+ workforce across 137 cities within the country to be equipped with the right product and process knowledge.

Enthral’s collaboration with Spectra aimed to cater to the diverse learning needs of its workforce, preparing them for the future.

Enthral’s mobile app ensured seamless learning opportunities anytime, anywhere, while its Role-Competency feature tailored training content to individual job roles, enhancing learning relevance. Integration with a 3^rd party off-the-shelf eLearning content provider expanded learning resources, offering diverse content. Furthermore, Enthral’s exceptional customer support ensured smooth operation of the LMS, evolving from talent development to a comprehensive talent management solution, guiding employees through their growth journey from initial training to continuous skill development and career progression.

During the height of cricket fever surrounding the World Cup, the Enthral team huddled with Spectra’s HR and L&D team for a brainstorming session. The objective was to harness the nation’s passion for cricket through Enthral’s gamification feature, enhancing employee learning in the process.

With creativity flowing, the ‘Spectra Premier League’ was conceived—a unique initiative marrying cricket enthusiasm with Enthral’s gamification expertise.

Here’s how this innovative approach revolutionized employee learning at Spectra:

Transforming employee learning using gamification in LXP is a great way to enrich your learner experience.

Spectra’s collaboration with Enthral has had a profound impact on their business success, revolutionizing employee upskilling and learning methodologies. Through Enthral’s innovative gamification strategies like the Spectra Premier League, learner engagement soared, driving active participation and uptake of learning initiatives. Additionally, Enthral’s diverse course offerings broadened learning horizons, resulting in improved content completion rates across all users. Moreover, Enthral’s LMS streamlined talent management processes, serving as a centralized platform for talent development, from onboarding to career growth, ultimately enhancing employee experience, job satisfaction, and career progression opportunities at Spectra.